Privacy Policy
Effective Date: January 26, 2025
Welcome to Bohan Machines Limited (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you provide while using our website, products, and services. This Privacy Policy explains how we collect, use, disclose, process, store, and protect information obtained through our website, communications, consultations, and business services. By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, automatically collect through website usage, or obtain through business interactions.
Personal Information
This may include:
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Billing information
- Appointment requests
- Service inquiries
- Information submitted through forms
- Communication history
Business Information
We may collect:
- Project requirements
- Operational details
- Facility information
- Technical specifications
- Equipment details
- Service history
Automatically Collected Information
When you use our website, we may collect:
- IP address
- Browser type
- Device information
- Geographic region
- Pages visited
- Time spent on pages
- Website interaction data
- Referral sources
2. How We Use Information
We may use information for legitimate business purposes including:
- Providing requested services
- Responding to inquiries
- Scheduling appointments
- Preparing proposals and quotations
- Improving website functionality
- Managing customer relationships
- Internal analytics and performance monitoring
- Providing technical support
- Processing transactions
- Sending service-related communications
- Marketing communications where permitted by law
- Protecting our business interests
- Preventing fraud or misuse
- Complying with legal obligations
3. Cookies and Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Pixels
- Session tracking
- Performance monitoring tools
These technologies may be used to:
- Improve website performance
- Understand user behavior
- Measure marketing effectiveness
- Remember preferences
- Improve user experience
You may disable cookies through your browser settings; however, some functionality may be affected.
4. Sharing and Disclosure of Information
We do not sell personal information.
We may disclose information when reasonably necessary to:
Service Providers
Third-party providers assisting with:
- Website hosting
- Payment processing
- Analytics
- Appointment scheduling
- Email communications
- IT support
- Marketing services
Business Transfers
Information may be transferred in connection with:
- Mergers
- Acquisitions
- Sale of assets
- Reorganization
Legal Requirements
We may disclose information:
- To comply with applicable laws
- To respond to legal processes
- To enforce agreements
- To protect our rights or property
- To investigate suspected fraud or misuse
- To protect safety and security
5. Data Retention
We retain information only as long as reasonably necessary for:
- Business purposes
- Legal requirements
- Contractual obligations
- Record keeping
- Dispute resolution
- Enforcement of agreements
We reserve the right to retain anonymized or aggregated data indefinitely.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards intended to protect information from:
- Unauthorized access
- Disclosure
- Misuse
- Alteration
- Loss
- Destruction
However, no method of electronic transmission or storage is completely secure.
Accordingly:
We cannot guarantee absolute security and disclaim liability for unauthorized access, cyberattacks, data breaches, or circumstances beyond our reasonable control.
7. Third-Party Websites and Services
Our website may contain links to external websites, applications, or third-party services.
We are not responsible for:
- Content
- Privacy practices
- Security practices
- Terms
- Policies
Users access third-party services at their own discretion and risk.
8. Marketing Communications
We may send:
- Updates
- Newsletters
- Promotional materials
- Service announcements
Users may unsubscribe at any time using available opt-out methods.
We reserve the right to continue sending necessary operational and service-related communications.
9. Children's Privacy
Our website and services are not directed toward individuals under the age of 18.
We do not knowingly collect information from minors.
If information from a minor is identified, we reserve the right to delete it.
10. International Data Transfers
Information may be processed or stored in jurisdictions outside your province, territory, or country.
By using our services, you acknowledge that information may be subject to the laws and legal processes of those jurisdictions.
11. Limitation of Liability
To the fullest extent permitted by applicable law:
Bohan Machines Limited and its affiliates shall not be liable for indirect, incidental, consequential, special, punitive, or other damages arising from use of the website, data processing activities, interruptions, security incidents, or unauthorized access to information.
Users provide information at their own discretion and risk.
12. Your Rights
Depending on applicable laws, users may request:
- Access to personal information
- Corrections to inaccurate information
- Withdrawal of consent
- Deletion where legally permitted
- Information regarding use of personal information
We reserve the right to verify identity before fulfilling requests.
13. Changes to this Privacy Policy
We may modify this Privacy Policy at any time without prior notice.
Updates become effective immediately upon posting to the website unless otherwise required by law.
Continued use of the website constitutes acceptance of revised terms.
14. Contact Us
For privacy-related inquiries:
Bohan Machines Limited
+1 403 951 0650, machines@thebohan.com